Cymplify Trusted Operator
The organization's remote IT team
With this engagement our team of technicians takes on the day-to-day management of your organization's IT infrastructure.
In a typical organization this includes, but is not limited to, items such as:
Management of the wired and wireless network infrastructure
Management of the server infrastructure that are running on-site, or in the cloud
Management of data backup and recovery
Proactive monitoring of system logs in order to detect and prevent service outages
In this engagement we are also proactively working toward your continuous improvement. We will make recommendations on changes that align your technology to our standards and best practices. Changes that do not present significant disruption to the environment are covered within the bounds of our service agreement.
A Cymplify Technology Operator engagement is a retained engagement, paid monthly at a pre-determined flat-fee. This brings a level of consistency and predictability to your technology budget, and provides you with peace of mind that you're in good hands.
We're really looking forward to partnering with you.